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Cox Is Testing a Prepaid Unlimited Home Internet Service


In the face of cord cutting, Cox is looking at offering a prepaid home Internet service.

Cox recently started running some customer surveys asking how interested customers would be in an Internet-only option. Cord Cutters News was able to talk to some participants of the survey who asked to remain anonymous. This service would be a prepaid 20 Mbps down, unlimited data, free Wi-Fi/modem all for $50 a month including taxes and fees.

This Internet plan is prepaid month to month, so there are no credit checks or long-term contracts. You will need to do your own installation or pay an extra one-time fee if they need to come and hook it up at your place.

In the survey, Cox did not say when the service would go live, but the survey was detailed and extremely specific on what should be expected, likely pointing to a new service launching in the next few months.

Comcast already offers a similar prepaid home Internet service. The Comcast service is $45 a month plus a $35 one-time set-up fee. Comcast also offers 20 Mbps down and almost all other details are similar.

Cord cutting seems to be slowly taking its toll on cable owners. Now it seems they are trying to find ways to reach cord cutters with new and more aggressive offerings.

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  • craig2web

    We need lower cost prepaid internet options – $45-50 is no deal. I currently pay $30/month including modem rental for unlimited internet. Granted, it’s only 3Mbps, but at least it’s relatively affordable and it still allows me to stream in HD.

    • Cooper McChester

      What Co do you use??

      • craig2web

        It’s now called Spectrum – previously, it was called Time Warner.

        • Cooper McChester

          Have you read Cord Cutters post about Toast.net? “If” it is available in your area, you can get 12Mbs for what you are paying for 3…

          • craig2web

            Not available in my area. 🙁

          • Cooper McChester

            sigh….

  • mr Dave

    I agree but this ‘deal’ is still better than Charter Spectrum I pay 59.99 a month for 20Mbps.

    • Me

      Actually Charter’s base plan is 100 Mbps for $65 stand alone for 75% of their market and 60 Mbps for the other 25%. Soon to be 100 Mbps for their entire footprint. So if you’re only getting 20 Mbps something is off. I have the base plan with cable and I pay $55 a month and get up to 114 Mbps actually.

      • mr Dave

        NOPE!! If you are NOT a new customer for Charter/time warner and just have their internet and nothing else you get 20Mbps for $59.99/Mo.

        • Me

          Wrong. You can get stand alone internet at 100 Mbps and 300 Mbps if you want Ultra. I had a friend that had internet only and was gettign 60 Mbps( this was before the upgraded our area ). Before 60 Mbps it was 30 Mbps and that was YEARS ago. Charter customer for 17 years.

          Without putting in an address https://www.spectrum.com/internet.html

          “Fastest Internet speeds available starting at 60Mbps”

          You were saying?

          • mr Dave

            WRONG. $59.99/mo (including taxes) for 20Mbps (was 15 mbps). They SUCK. and won’t change until competition comes here.

          • Me

            Please go here and ask what the base speed is http://www.dslreports.com/forum/charter

            Funny how you can tell me a 17 year customer what they do or do not offer. Did you go to the link? No. I have PROOF they offer 60/100 Mbps internet you choose to ignore proof.

  • Barbara R

    What makes it good is the lack of added fees or contract.

  • faganm24

    Would be better than the $65 price currently for their 15 Mbps speed. Plus you have to pay for the modem. Why not just lower your current post paid play to this! If sign up in a heartbeat.

  • Teddy G

    I currently get 150/10 mbps from Cox for $59.99 (two year contract) 1TB/mo datacap. But it looks like that isn’t available any longer because I tried to get my friend on the same deal and Cox refused to give that deal to her.

  • Chris Chapman

    I’m not aware of a Comcast plan that offers unlimited data. They all have 1tb caps.

    • As linked to in the story Comcasts Prepaid Internet: https://www.xfinityprepaid.com/prepaid-internet

      • Chris Chapman

        They will charge you an additional fee of $50 per month for unlimited. My base internet is $79.95, so I’m not sure I would agree with Comcast’s statement. It’s not a perk, it’s another way for them to gouge us.

    • Malignar

      Why would anyone ever buy Comcast internet if they don’t offer unlimited data? 1tb is easy to reach if you stream for your main TV package.

      • Chris Chapman

        My Comcast account is 150 down and 25 up. There is no one else available who would provide that where I live. As I also work from home, it needs to be that fast.

        • Willa Mae Jenkins

          Cox tried to raise my bill, I had the 150 Down 25 up as well, So I lowered it to the 15 down and it just wasn’t fast enough. I tried to go back to the 150 Down and Cow was like That has been discontinued. They said I could have the 100 Down for the same price and I was like WTF! why would I pay the same price for the 100 Down, When I was originally getting 150 Down for the same price. SO I bitched and bitched with “Customer Retention” and Now I got 300 Down and 30 Up for $69.99 for a year and when that year is up, those M.F’s better keep me at that rate or Im jumping ship to centurylink.

          • Willa Mae Jenkins

            I meant to say Cox, But I think COW represents the Fat ass cows at Cox 🙂

      • Rlee

        Not if you live alone. I only use about 30-40% of my COX 1TB plan per month. That’s from streaming PSVue, Amazon Video and Netflix.

      • Carl Brenda

        I don’t see how people can reach 1tb a month unless they are watching 5 TVs 24 hours a day 7 days a week as well as gaming all the time. I am at 60 gb 20 days in the month and all my tv watching is thru Roku except for 1 tv that is watched maybe 3 hours a night. I have 3 TVs using streaming tv apps, 2 iPads, 2 security cameras, a google home, a harmony hub, an android tv stick for quick remote, a laptop, a desktop, a hue bridge, and 2 phones. The most I ever used was 600 gb and that was when I was downloading tv series to watch away from home and doing work related stuff.

        • rickneworleansla

          4k

          • Carl Brenda

            Oh. The heck with 4K then. I’ve survived without it for a long time. Really doesn’t seem worth it for me to burn up internet for a clearer picture. Thanks for the clarification!

      • Where I live, only Comcast services some areas. In my neighborhood I have three options, but just a little bit away my friends only have Comcast.

  • Vegas Steve

    Good bet it will start out at $50, then in a couple months, $55, then $60, etc. Cox is horrible about gouging its customers.

    • Jewel

      That’s why I dumped them. They get you in with great plans and then a year later when your plan expires, they really get you with price hikes.

      • Vegas Steve

        Yep, same here. I recently had Centurylink fibre go by my house and said goodbye to Cox (hopefully forever!).

  • KRB

    You know, every time I read an article about how cord cutting and internet only homes are but a trivial number (and then they launch usually into how cable has offset the cord cutting loss for the month and even added a few folks..), I can’t help but shortly thereafter read an article espousing the cord cutters…

  • CordCutting2017

    For those reporting speeds from 3M to 20M and paying $60/mo. You most likely need to upgrade your modem. It sounds more like you’re using antiquated technology that’s limiting your speed your paying for. There are plenty of posts around that show people paying for say 200M and once they upgrade their modem actually being able to get 250+ out of the same plan.

    Comcast has some discounts listed for several vendors good through the end of the year as well.
    https://www.xfinity.com/support/account/voice-internet-manufacturer-promotions/

    Even if you’re not looking for Gig service it’s still prudent to upgrade your equipment every couple of years to stay current. Especially if you’re paying for 150M service and your speed tests are showing a dismal speed. Double check the speed tests with an Ethernet cable vs WIFI.