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Amazon To Shut Down Amazon Instant Unbox

amazon-instant-video-logoIf you use Amazon Unbox to download your Amazon Instant videos we have bad news for you; Amazon announced this week that they are shutting down the service effective March 29th 2015.

You can still download Amazon Instant Videos to Kindle devices like the Kindle Tablets after the March 29th date. If you have a large library of Amazon Instant movies and TV shows you will need to get a Fire Tablet if you want to watch them on the plane when you travel.


As someone who has used Amazon Unbox, we want to let you know about important upcoming changes to the application.

Amazon Unbox will no longer be available after March 29, 2015. This means you won’t be able to use Unbox to view or download videos after this date. You can however continue to watch the movies and TV episodes you’ve purchased and previously downloaded on your PC after this date by following the steps below.

Important: The following two-step process will give you access to your purchased and downloaded videos through Windows Media Player, a standard media player included with most PCs. If you need to download or re-install Windows Media Player please go to Microsoft Support (http://windows.microsoft.com/en-us/windows/download-windows-media-player).

1. Update the Amazon Unbox application to the latest version. This version includes a one-time license conversion that will make your videos available within Windows Media Player. Open the Unbox application and there will be an “Upgrade” notification you can use to do this. You can also click the “Settings” option in the Unbox menu and select “Check for Amazon Unbox Upgrades.”

2. Use Unbox to download all purchased videos you wish to view offline on your PC by March 29, 2015.

Once you’ve completed these two steps, your downloaded videos will be available through Windows Media Player on your PC, and you can uninstall Amazon Unbox without losing access to them. If you don’t download your purchased videos onto your PC and install the latest version of Unbox by this date, you won’t be able to watch your purchased videos offline on your PC.

As always, you can also stream your purchased movies and TV episodes on your PC through your web browser as well as on hundreds of compatible devices, including Smart TV’s, game consoles, iOS, Android, and Fire OS devices.

For more information about ways to watch, go to:



Customer Service

I hate to see the service go as we heavily use it. As a traveling business man I use it to watch movies and TV shows on the plane with my laptop. At home we use it to help avoid going over our data cap by downloading our kids favorite shows.

Other services like iTunes and Google Play still allow you to download videos you have purchased or rented. Recently, Google Play even expanded the download service to Chromebooks. There are still options for future purchases, but if you have a large library on Amazon you better download them quickly if you want them available for off line viewing on a PC.

If you still need the download link to the Unbox player (Currently well hidden on the Amazon site) it can be found here: http://www.amazon.com/cs/unbox/download/104

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18 Responses to Amazon To Shut Down Amazon Instant Unbox

  1. Avatar
    hatepaste February 27, 2015 at 8:48 am #

    Although if you can still download to Kindle…Is there a way to get it off of there?

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    JC February 27, 2015 at 5:22 pm #

    The question that no-one seems to be asking and Amazon hasn’t answered is … why are they shutting it down? Their email says nothing about why.

    Pretty lame customer service.

    • Avatar
      Admin February 27, 2015 at 10:00 pm #

      Just guess work on our part but I bet so few people that it was losing money. Probably just a cost vs return issue and they figured so few people use it why bother.

      • Avatar
        E Isenor March 23, 2015 at 5:14 pm #

        More people may have used it if it was available. It was not available to new customers as of last year.

  3. Avatar
    JPSobel March 6, 2015 at 10:24 am #

    I have purchased season tickets to three TV shows via Amazon. I like to download and view them offline. Will I be able to do that for episodes released after March 29th using Windows Media Player? Are there alternative methods to accomplish offline viewing?

  4. Avatar
    Richard March 6, 2015 at 7:48 pm #

    I have 12 seasons I have to convert. I guess Amazon doesn’t realize that many of us don’t have Internet services good enough to stream video. Bad on them!

  5. Avatar
    GARY GIROUARD March 8, 2015 at 2:09 pm #

    There is no compatable software to download videos after this date. We HAVE TO STOP the unbox cancellation, or demand our money back for what we have purchased. W own our license, but cannot redown load anything if we upgrade pc’s tec. DDEMAND THEY STOP THE UNBOX CANCELLATION UNTIL THEY FIND A COMPARABLE PRODUCT!!!!!

  6. Avatar
    mike March 15, 2015 at 11:54 pm #

    Just wanted to thank you for the unbox download link. Search all over and couldn’t find it…you weren’t kidding about them hiding it

  7. Avatar
    E Isenor March 23, 2015 at 5:17 pm #

    Many of us have season passes. It is not right to pull the rug out from under us. Some of those seasons are finale seasons and feel this is a low blow from amazon.

  8. Avatar
    Beth Kenady March 24, 2015 at 4:02 pm #

    I’m very disappointed that the Unbox is disappearing, but I have found a better alternative with VuDu, the prices seem to be the same as Amazon and I have the option of viewing off-line or on-line!

  9. Avatar
    richard james March 27, 2015 at 11:19 pm #

    How the F am I suppose to download my video when Amazon Unbox stop working… Oh well, guess Amazon decided they no longer want my business on buying movies. I think I will cancel my amazon prime / fresh account as well. I have when company’s get too big and for you to use their device (cough, cough, apple).

  10. Avatar
    Matt March 29, 2015 at 10:40 pm #

    I have been a dedicated Amazon customer and have purchased lots of movies because of unbox. However, I will no longer be purchasing electronic copies of movies through Amazon. This is probably one of the worst business move by Amazon, to shut it down with very little time and no explanation. Bye.

  11. Avatar
    Kathy April 6, 2015 at 6:24 pm #

    I agree with you all. I didn’t even get a warning email and I wrote them as well as chatted with them today. I was told they will be coming out with an app soon. Ha Ha Ha, wouldn’t say when and told me basically to buy an Ipad or a Kindle. I too will be looking into other services. What a bad move and I still wonder how since we own the license to the video and now can not get it how that is legal. Oh well Maybe they will see there mistake, but it might be to late for them in the video world.

    • Avatar
      michael holmes May 21, 2015 at 1:17 pm #

      I made the mistake of buying a digital movie today. I forgot I could no longer download for offline viewing. I was able to download all of my previous 25 movies before the March deadline. I will be looking for an alternative. Amazon did not provide a reason why they removed unbox. So are we to buy the DVD and stream? I won’t.

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    charlie April 24, 2015 at 8:45 pm #

    We have purchased quite a few movies for our 3 year old. Perfect example of golden handcuffs. Now that we can’t download them anymore amazon is counting on 1) us continuing to buy movies from them ( for convenience b/c no one likes having their purchased movies on multiple platforms ) and 2 ) since you can only download to kindle fire it is an extra incentive to get the little guy. Another kindle when his is outdated. Which is getting close…. – too bad for them that this strategy just ticked a lot of us off so much that we’ll just bite the bullet and make the move to purchasing our movies on Google Play and ditching Kindle. As a 35 year old dad, the nexus player is looking like a lot of fun. Getting the xbox style controller so I can play games on the TV just like the good old days before I had to grow up… 🙂

    • Avatar
      Admin April 24, 2015 at 9:15 pm #

      You can also watch Google Play movies on a Roku if you are looking for options.

  13. Avatar
    Izzie May 7, 2015 at 11:09 am #

    I think the true reason they’ve removed Unbox is because people have found ways to remove the DRM copyright from the videos. The elimination of the software prevents others from illegally copying protected videos. This way you can only watch your videos through accepted devices, and make it impossible to distribute copyrighted materials to friends, family, etc.

  14. Avatar
    Jay Olsen June 27, 2015 at 9:17 pm #

    I paid for these movies, I should be allowed to download these movies. This not an honorable move by Amazon.
    This has been done only out of greed. I see a big lawsuit over this soon and I would encourage everyone to inquire about this.