Amazon has come a long way from just being a site to buy physical books. Now they are increasingly focusing on offering digital services such as streaming music, movies, and digital books, magazines, etc. So it would make sense that they would also want to sell you access to that digital content.
Amazon has teamed up with Frontier to sell Internet service on Amazon.com. This will allow Amazon customers to manage their billing right through their Amazon account.
This is not the first time Amazon has partnered with an Internet Service Provider. Earlier this year Amazon and Comcast teamed up to sell Internet and TV through Amazon’s site; however, the new Frontier packages offer a few benefits to cord cutters.
First, Amazon is offering contract-free packages allowing cord cutters to be free of the 24-month contract you would normally get from many ISPs. A Frontier spokesperson told Tech Crunch that Amazon’s prices are the same as its own, and its packages are available across the company’s 29-state footprint.
Second, not only do you get to manage your Internet bill through Amazon with this plan, but you also get access to the “exclusive customer service” for those who buy from Amazon. Comcast, for example, said earlier it had dedicated two call centers in Tucson, Arizona, and Spokane, Washington, to handling inquiries from Amazon customers.
Amazon is also looking at growing this service to other providers in addition to Comcast and Frontier. It was reported recently that Charter Communications, who now also owns Time Warner Cable, has talked with Amazon about this service.
Hopefully soon cord cutters will be able to use Amazon to compare ISPs in their market.
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