As of October 1, AT&T has discontinued sales of DSL service. In a message sent out to customers, AT&T says that the company will no longer take new orders and current DSL customers will not be able to make changes to the speed of their service or move service to a new location.
“We are focused on enhancing our network with more advanced, higher speed technologies like fiber and wireless, which consumers are demanding,” AT&T said in a statement. “We’re beginning to phase out outdated services like DSL and new orders for the service will no longer be supported after October 1. Current DSL customers will be able to continue their existing service or where possible upgrade to our 100% fiber network.”
Stop the Cap reported the news today, noting that the move means that some customers will be left without an option for internet service. AT&T says that around half a million customers were using DSL service in Q2 2020, many because it was the only option in the area.
This isn’t exactly surprising news. Major internet providers have been phasing out DSL service for years while pushing high speed alternatives in areas where they’re available. In rural areas with limited availability, AT&T has been promoting fixed wireless as a solution.
“Fixed Wireless Internet is just one of the innovative solutions we’re evaluating to continue to connect home and businesses in rural and hard to reach areas. Millions of U.S. households lack access to internet service, and in many cases, a fixed wireless connection can reach homes and businesses where a wired network cannot.” AT&T said in a statement on its website when it began offering the option in 2018.
Today, fixed wireless from AT&T starts at $49.99/month and is available “for customers living in select rural areas who cannot get a traditional AT&T Internet service.”
Meanwhile, AT&T has updated its Fiber internet service, now offering three tiers of speeds and pricing.
For more information and to see what internet options are available in your area, visit the AT&T website.