Recently, we reported that companies including Netflix, Hulu, and Disney+ have scaled back or discontinued their phone based customer support during this time of stay at home orders across the country. Now, one company is helping to fill the gap in customer support and provide employment to some who may have been laid off as a result of many businesses closing temporarily.
Support.com, a customer support solutions company, has announced that it is hiring for an unlimited number of remote support agent roles to meet the growing demand from businesses of all sizes that need customer, technical and call center support for their own operations or for their customers.
Businesses of all sizes are coming to Support.com for professional, experienced customer support representatives that can be on-boarded quickly. Support.com agents work fully-remotely and receive a wide range of benefits, including paid training, health insurance, PTO, a pay-for-performance bonus program, and more. Agents are also eligible for certain non-taxable reimbursement for utilizing their own equipment such as laptops, phones, etc.
“We’re happy to announce that we’re expanding our operations to support the demand we’ve seen for our virtual call center and remote customer support services and we’re honored to be in the position to create meaningful job opportunities for the rising number of Americans currently facing unemployment in this time of global crisis,” said Rick Bloom, Support.com CEO. “Our agents benefit from the opportunity to work from home with a company that is experienced with managing a virtual team and with the best practices to make it all run smoothly.”
Those interested in applying for these remote customer service positions can do so by visiting the job listing page at: https://corporate.support.com/careers/.
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