movie-theater

MoviePass No Longer Supports Some AMC Theaters

If you subscribe to MoviePass the subscription service that lets you see unlimited movies in theaters for $9.99 a month we have bad news. After months of fighting MoviePass has stopped supporting 10 AMC theaters. This comes as AMC and MoviePass fight over the new lower price.

“As of today, you’ll find a small handful of theaters are no longer available on our platform,” MoviePass CEO Mitch Lowe said in a statement. “Our number one goal as a company is to provide an accessible price-point for people to enjoy films the way they’re meant to be seen: on the big screen. Many exhibitors have been receptive to this mission, and we’re excited to keep working with theater chains that are closely aligned with our customer service values.” The statement goes on to clarify that the list of participating theaters is subject to change, and MoviePass customers should consult the mobile app for updates to that list.

“From day one, MoviePass has been 100% for our subscribers – they are the most loyal fans we’ve ever seen and we’re honored to remove a price barrier than had been preventing the average movie-lover from going to the movies. We’re here for them and will fight battle for them every day of the week.” Said Ted Farnsworth CEO of MoviePass.

AMC has been very critical of MoviePass since they dropped their price down to $9.99 a month. According to AMC they believe that the lower price cheapens the value of movie theaters.

So how does MoviePass work?

Once you sign up for MoviePass they will send you a debit card in two to three weeks that only works at movie theaters. From there you pick what movie you want to see from the MoviePass app and use your MoviePass card to get your tickets at the box office or kiosk.

Now there are a few catches. You can only buy a single ticket a day with each MoviePass debit card and it has to be the day of the movie. So you can’t use it to preorder tickets days out. You also must be within 100 yards of the movie theater when you select the movie you want to see. (Effectively it wants you to be at the movie theater when you get your tickets.)

Not all movie theaters accept the card but over 4,000 theaters around the United States work with MoviePass including several major movie chains such as Regal and Cinemark.

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12 Responses to MoviePass No Longer Supports Some AMC Theaters

  1. Avatar
    nikromatt January 27, 2018 at 10:01 am #

    My local AMC’s (jacksonville, FL) refuse to honor their Stubs Reward card if you use the MoviePass card to purchase your ticket. I had a very long talk with one of the local managers who gave some bullcrap reason for not honoring the cards. I asked 2 simple questions:

    1- Do you get paid from MoviePass?
    2- Does the Stubs Reward holder pay for the subscription to the program?

    The answer to both is of course yes. If I paid for the rewards card, then you will honor it no matter the form of ticket payment. I feel a law suit coming on for AMC soon.

    • Avatar
      chjode January 27, 2018 at 10:12 am #

      Fearing similar retribution at local AMC and Regal theaters, I buy my tickets at the kiosks.

    • Avatar
      djurlegit January 27, 2018 at 10:15 am #

      that’s dumb on the managers end. If you buy a ticket with stub reward with a movie pass mastercard, then you buy it with a mastercard. If that’s the case, then AMC might as well accept Mastercard. And it’s not like the card doesn’t have your name on it. The funds loaded to the card is legally yours. All valid reasons to honor stubs

    • Avatar
      Steve January 27, 2018 at 1:03 pm #

      Don’t buy your ticket from the box office. Buy it from the kiosk. You will get all your points. No one can stop you. MoviePass is just another MasterCard and the kiosk will treat it as that.

    • Avatar
      Marc H January 27, 2018 at 8:31 pm #

      It specifically calls out movie pass in the terms, so he’s doing what he is supposed to be doing. Go elsewhere if it bothers you, that’s the only way they’ll change.

    • Avatar
      Donnie January 29, 2018 at 8:49 am #

      Wow. I use the kiosk almost exclusively and never had a problem with MoviePass/Stubs. I think the combination makes them both better!

  2. Avatar
    John Mpls January 27, 2018 at 10:11 am #

    I assume the reason AMC is against this is because they are going to be coming out with their own subscription plan. Otherwise it makes no sense. They’re getting full price for the tickets, and people with Moviepasses are likely attending more often then they normally would. And paying full price for concessions.

  3. Avatar
    HeyRadar January 27, 2018 at 12:01 pm #

    So I got the Cosco deal at Christmas and I have yet to get my actual Moviepass card, so I haven’t been able to use it.

    And support never responds.

    I’m about to get my credit card company involved.

    • Avatar
      Mike Thaler January 27, 2018 at 9:48 pm #

      Wife got the Costco deal about 4-6 weeks ago and got the card in 10 days. The movies on Fandoor (that we got on Costco deal) aren’t worth anything to us. Watched 2. She has used Moviepass about 4 times – 3 in Oakland, 1 in Miami. All at AMC locations.
      Like others, can’t figure out their plan to make $. We figured if she goes to 9 movies a year, she’s ahead.
      What do theaters make per person in selling popcorn etc.?

  4. Avatar
    TaiPeng January 27, 2018 at 3:26 pm #

    No point in it. Just buy movies on iTunes. $11 tickets for the rare occasions I actually want to see a movie? $15 is only $4 more and I can eat my own food. Cinemas are becoming economically obsolete now. In the next few years they will be like the nation’s abandoned malls.

  5. Avatar
    Barbara R January 27, 2018 at 4:08 pm #

    MoviePass pays the theaters their full list price for tickets, so it is AMC that is cutting off MoviePass — not the other way around.

  6. Avatar
    Cormac1 January 28, 2018 at 5:40 pm #

    Seems pretty obvious that MoviePass bailed on these theaters because they were losing way too much money on users actually going to these theaters many times a month. With MoviePass paying full price, and AMC theaters in such locations costing alot more, MoviePass was getting killed