Roku has been dominating the US market for awhile. With over half of all US streaming players being Roku players and over 70% of our readers owning a Roku, scammers seem to be starting to look for ways to make money off of their owners.
We already talked about a scam that is targeting new Roku users. Well, now it seems that there is a even newer scam targeting Roku owners.
This is a new scam going around. Cord Cutters News has confirmed with Roku that setting up your Roku is still 100% free after you buy your Roku.
The issue seems to come when new Roku owners search for a Roku tech support. A growing number of owners are finding one of many non-Roku sites that come up in the Google results.
These sites often have Roku in the name but are not owned by Roku. They offer to help you fix your Roku for you and even offer a phone number and live chat. Yet some of these services (we have not tested all of them) will charge you for their help fixing your Roku—and may even try to convince you that you have a virus. The issue comes in when some of these sites lead the caller to think the only way to setup their Roku is to pay for something that is free or try to sell you a service.
Here is an example of what we are talking about from a recent Reddit post Roku replied to. Again be careful tech support when you Google you will see a phone number in the Google results. This is NOT the official Roku phone number.
If you need help with your Roku you can find the official Roku customer support HERE.
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