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There is a Scam Going Around Targeting Roku Users

Roku has been dominating the US market for awhile. With over half of all US streaming players being Roku players and over 70% of our readers owning a Roku, scammers seem to be starting to look for ways to make money off of their owners.

We already talked about a scam that is targeting new Roku users. Well, now it seems that there is a even newer scam targeting Roku owners.

This is a new scam going around. Cord Cutters News has confirmed with Roku that setting up your Roku is still 100% free after you buy your Roku.

The issue seems to come when new Roku owners search for a Roku tech support. A growing number of owners are finding one of many non-Roku sites that come up in the Google results.

These sites often have Roku in the name but are not owned by Roku. They offer to help you fix your Roku for you and even offer a phone number and live chat. Yet some of these services (we have not tested all of them) will charge you for their help fixing your Roku—and may even try to convince you that you have a virus. The issue comes in when some of these sites lead the caller to think the only way to setup their Roku is to pay for something that is free or try to sell you a service.

Here is an example of what we are talking about from a recent Reddit post Roku replied to. Again be careful tech support when you Google you will see a phone number in the Google results. This is NOT the official Roku phone number.

If you need help with your Roku you can find the official Roku customer support HERE.

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5 Responses to There is a Scam Going Around Targeting Roku Users

  1. ShadowFalls July 7, 2017 at 3:45 am #

    You really have to be a certain kind of stupid to fall for stuff like this.

    • Van_Hammersly July 7, 2017 at 8:38 am #

      Or elderly with no family who’s hip to this stuff.

    • Ryan Whitaker July 7, 2017 at 6:09 pm #

      I used to think the same. It’s sad for the people that do fall for this though. Very old people that only use the computer to talk to their loved ones before they die
      It sucks cause they are being tricked into giving away portions of their sometimes fixed incomes.

    • guest July 13, 2017 at 8:19 am #

      …said by a person who trades his labor and property for worthless pieces of paper from a privately owned central bank with a legal monopoly on currency…

  2. Bill Fleming January 17, 2018 at 2:19 pm #

    I almost fell for this BS, but figured it was BS before giving them any of my information. ROKU could help this situation a lot by making live support from their site much easier to get to. This was the main reason why I ended up doing a Google search. Either way FUCK the scammers taking advantage of people.