Sports Fans

Sony Is Working on a Overhaul of PlayStation Vue

Recently Sony quietly rolled out some changes to the PlayStation Vue guide on some devices. It seems that was just the start.

Yesterday Sony emailed a small group of PlayStation Vue subscribers a survey called the Vue Naming Survey. Sony asked several questions about naming different areas.

The one area that was shared with Cord Cutters News was about a new name for the DVR section.

Here is that question:

From the wording of the survey it seems that Sony is getting ready for a massive overhaul of how PlayStation Vue looks and works. Likely ending in a totally new user interface. (A much needed one on many of its devices.)

From talking with one of the recipients of the survey it seems most of the questions were about the DVR area. Often when research like this happens different surveys for different areas are sent out to different people.

It’s hard to tell how far along this redesign is at this time. A survey could mean that it is just starting or that it is built and Sony is just looking at the best way to rename everything. Only time will tell, but hopefully Sony updates its Roku app for its PlayStation Vue service.

We have contacted Sony for comment and will update this story when we learn more.

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49 Responses to Sony Is Working on a Overhaul of PlayStation Vue

  1. Avatar
    filmex April 21, 2017 at 7:30 am #

    I appreciate that Vue seeks to make improvements quietly, as opposed to making grand announcements like everyone else, that invariably fall short and are replete with fails and missed deadlines.

    Looking forward to the update.

  2. Avatar
    Richard smith April 21, 2017 at 7:31 am #

    The only thing Sony needs to rename is the service. Maybe some minor interface tweaks and a complete overhaul on Roku

    • Avatar
      Chris K. April 21, 2017 at 7:44 am #

      Agreed on both counts. I’ve had a hard time convincing others to check out Playstation Vue because they don’t own Playstation consoles. And the Roku version certainly gets shows onto the screen, but the Fire TV version is much slicker.

    • Avatar
      Sunny Rain April 21, 2017 at 8:19 am #

      My thoughts exactly!

    • Avatar
      Joe Mama April 21, 2017 at 8:30 am #

      Exactly. How about Sony TV? Or something? Get rid of the Playstation name. Most people just think it has to do with video gaming and not TV.

      • Avatar
        AstroMonster April 21, 2017 at 11:20 am #

        They also need to do away with having to create a Playstation Network account

      • Avatar
        Dirt Bird August 2, 2017 at 3:45 pm #

        “Sony TV??” So by the same flip of the coin people will say – “Oh, I don’t have a Sony TV so I guess I can’t get it.” Same argument. And yes, I’m late to the dinner party here.

    • Avatar
      Adam April 21, 2017 at 12:18 pm #

      I second (or really third or fourth) this completely. I have a very tech savvy friend who knows way more about electronics than I do. When I told him we were using Playstation Vue for TV his instant response was to ask me when did we buy a Playstation and of course I had to explain to him that that’s just the name and you can actually use the service through many different devices. I think the name is a big problem for them that they need to fix.

    • Avatar
      Cord Cutters News April 21, 2017 at 1:31 pm #

      Dropping PlayStation from the name would be a huge step forward for them. We still get a lot of people thinking you need a PlayStation to use PlayStation Vue. Vue TV has a nice sound to it.

    • Avatar
      Jason April 22, 2017 at 3:18 am #

      Yea the Roku UI looks like it was made by a really lazy designer or a noob. I know there are limitations with Roku because it’s meant to be used by a variety of devices they make but plenty of devs have made quality ones on it. Put some real effort Sony.

    • Avatar
      Big Steve April 22, 2017 at 12:14 pm #

      Agree 100%. They should separate the service and website out from PlayStation entirely. The website is a clusterf**k. The need to use a wallet to find your purchases is ridiculous. Sling is much better in that regard.

  3. Avatar
    Joseph ewing April 21, 2017 at 7:44 am #

    I have been pleased with Vue over the past 6 months, but it did take some time to get used to the interface.

    If they could make it more New User friendly, it would make sense.

  4. Avatar
    Joseph ewing April 21, 2017 at 7:47 am #

    It would also be nice if they offered the multi channel view to platforms other than PS4 – unless the processing power is inadequate on those other platforms to support it.

    • Avatar
      Bruce Wayne April 21, 2017 at 12:59 pm #

      It would only be available on certain platforms. Not all can support it.

  5. Avatar
    Karl Childers April 21, 2017 at 7:54 am #

    Vue has a lot going for it but the lack of certain channels and the UI were two big drawbacks for me. Hopefully they’re working to provide a more user friendly experience.

    • Avatar
      Bruce Wayne April 21, 2017 at 12:58 pm #

      The UI is the best though.

  6. Avatar
    Sunny Rain April 21, 2017 at 8:15 am #

    The only app that needs to be redesigned is the ROKU app but they will probably not do that because none of the recent streaming services care about Roku anymore. Roku isn’t a must have as it used to be back in the old days when it was the only streaming device.

    I don’t think this survey implies a complete overhaul. They’re probably just looking to rename some things to make it more convenient for using and marketing. Especially the name. A lot of people think you must have PlayStation in order to use PS Vue.

    • Avatar
      filmex April 21, 2017 at 8:40 am #

      According to Nielsen, Roku accounts for 48% of all streaming devices in use. There are over 13.4 million households with Roku, and that doesn’t figure that many of those households have multiple Roku’s.

      I think you need to update your info database on Roku. It’s the most popular device by a long ways, and shows no sign of relinquishing it’s lead. Any streaming service that doesn’t make Roku a priority is ignoring the biggest market share in the industry.

      • Avatar
        Sunny Rain April 21, 2017 at 9:01 am #

        It’s the most popular, yes but it’s not part of a major platform or ecosystem. So, it’s more expensive since it’s code is non-reusable compared to Android and iOS. Most developers know Android and iOS. So, adding Roku to the mix increases the cost. Similarly, any phone or mobile device that doesn’t use Android or iOS is pretty much doomed.

        • Avatar
          gchasse April 21, 2017 at 11:10 am #

          It may be a separate operating system, but 48% is not something that can be ignored.

          I am not so sure they are not giving it a priority. It could be because it requires additional work and resources to get it done and the other services that are being added already have resources to complete the work – ie ATT. I work with IT at my job and it would make sense to approach it this way.

          Regarding the memory issue mentioned earlier, that is a concern that i think Roku has to address.

          • Avatar
            Sunny Rain April 21, 2017 at 11:48 am #

            Since you need additional resources to develop, that’s why most are leaving it out because it isn’t worth the cost. They are more focused about the future and costs; as opposed to spending so much money on something that won’t be sustainable in the long run. I think Amazon even stopped updating its Roku app last year. So, it’s only going to get worse.

          • Avatar
            Joseph ewing April 21, 2017 at 12:03 pm #

            The amount needed to develop, is likely much less than would be recouped by tapping into the 48% of the households with a Roku box, or Roku TV.

            Folks that just want to stream Netflix or HBO don’t give a hoot about “ecosystem”. Mostly just Apple folks care about that.

            The truth is you don’t know “why most are leaving it out”, because most aren’t leaving it out.

            All the major platforms are on Roku, because as Willie Sutton said “That’s where the money is”.

          • Avatar
            Richard smith April 21, 2017 at 12:49 pm #

            Most aren’t leaving it out, but developers don’t have much to work with. Even Roku said they were trying to update the apps since most use a basic template.

          • Avatar
            Sunny Rain April 21, 2017 at 12:56 pm #

            Looking at the current market share is a very narrow-minded way of making business decisions. If the service is good, people are going to get it whether it’s on Roku or another device. Roku made it’s big penetration in the market because it was the only choice in the market. Now, the app developers have the power to shake the market by choosing not to develop for Roku and forcing people to switch to devices on sustainable platforms. If the marketshare was that important to these companies, this wouldn’t even be a conversation. Everyone would develop for Roku first.

            Besides Sling, no other recent streaming service has given Roku the first priority. If the Roku market share was that important to them, they would have definitely embraced it. But they haven’t. Netflix and the original Hulu support Roku because it was the only useful streaming service when they started. Most TV networks don’t have Roku channels for their apps, yet they’re available on iOS and Android. Vudu is pretty much the only service that is stuck to Roku because of contracts and partnership. Other than that, no one else is caring about Roku as much. Even Netflix doesn’t update their Roku app as regularly as they update their other apps. Amazon has stopped updating its Roku Channels.

            As for ecosystem, it’s not that people are intentionally choosing an ecosystem. Younger generations are more used to iOS and Android and are more likely to go for that than some frankeinsten operating system with huge heavy remotes and big buttons. With most of them consuming media from Google and Apple, it’s highly unlikely that they would choose Roku over an Android / iOS device.

  7. Avatar
    Andrew Webber April 21, 2017 at 9:02 am #

    I loved PlayStation Vue and I would and have recommended to people, but I went back to Sling. One of the main reasons I went back to Sling was due to PS VUE dropping Viacom channels; then not replacing them or lowering the bill……They should really do something about that.

    • Avatar
      Bruce Wayne April 21, 2017 at 12:57 pm #

      They added other channels to offset it.

      • Avatar
        Richard smith April 21, 2017 at 1:20 pm #

        Glad they didn’t keep Viacom and raise the price.

        • Avatar
          UberCrew April 21, 2017 at 2:09 pm #

          The main reason I will not switch to Vue is because they don’t carry the Viacom, A&E & the Hallmark Channels. You may not watch those channels but there are a lot of people that do. I can understand not wanting Vue’s pricing to increase though. It is already the most expensive of all the OTT services if you live in one of the bigger markets.

          • Avatar
            Chris Hurd April 22, 2017 at 8:12 am #

            I went back to Sling for basically the same reasons. I have to have History and the Viacom channels.

        • Avatar
          carl_steve April 24, 2017 at 9:03 am #

          Agreed. Who wants to pay more for channels you seldom or never watch? The problem was with Viacom, not Sony.

  8. Avatar
    Darrell Patterson April 21, 2017 at 9:41 am #

    I was told by a Sony support person that the Roku lacked the memory for a guide, why can’t they utilize the memory card? I liked their service but they have a playback glitch from DVR that causes the content to freeze periodically for about a second then continue. I even bought an Amazon Fire TV box so I could have a guide, but that didn’t help the glitch, it happened on both of my streaming boxes and I have a 60 mb connection, so it isn’t my equipment, I have zero issues with Netflix or Amazon.That and no History channel is why I dropped them. I have no need to pay for locals. I have a TiVo Roamio OTA with free guide service, beats the pants off any cloud based DVR, they should make locals an option where they’re available.

    • Avatar
      Richard smith April 21, 2017 at 10:41 am #

      Roku could lack the Ram. I have a first generation stick and adding a guide would probably crash the app.

      • Avatar
        UberCrew April 21, 2017 at 2:00 pm #

        Maybe the older Roku models. The newer Roku devices should have good enough hardware to run a streaming service like Vue with a program guide. I have tried Comcast’s beta app which has a full program guide and it runs well on both the Roku Ultra & Roku 3. There are people using it on lower end Roku models as well.

      • Avatar
        Big Steve April 22, 2017 at 12:16 pm #

        Load less graphics and more text. Those giant show tiles are not required and suck up lots of memory.

    • Avatar
      Cord Cutters News April 21, 2017 at 1:32 pm #

      Not true as Comcast made a really great guide so did Pluto TV and Tablo. This idea that Roku can’t do a guide is just wrong. Here is the really nice Comcast Roku channel:

  9. Avatar
    Venus Brown April 21, 2017 at 11:24 am #

    One problem I have noticed when I record the local fox news shows, they do not include an accurate date. In fact the information on all of them are exactly the same with one date that is years old. This needs to be fixed. It makes it difficult to see what episode I’m watching, and doesn’t differentiate between seperate episodes at all.

    • Avatar
      Bruce Wayne April 21, 2017 at 12:55 pm #

      The dates are not the dates they aired. They are the dates they first aired.

  10. Avatar
    ASYOUTHIA✓ᵛᵉʳᶦᶠᶦᵉᵈ April 21, 2017 at 12:54 pm #

    I am actually wanting a complete overhaul of it to make it faster. I’m patiently waiting for YouTube TV to catch up to Vue so I can drop Vue

  11. Avatar
    Bruce Wayne April 21, 2017 at 1:13 pm #

    “Sony Is Working on a Overhaul of PlayStation Vue”

    It should be “Sony Is Working on AN Overhaul of PlayStation Vue”.

    • Avatar
      Blakey Blake April 22, 2017 at 10:44 am #

      You should be grading those Finals papers your Eng Comp 2 class turned in. Commencement is less than a week away, Professor;-)

      • Avatar
        Bruce Wayne April 22, 2017 at 1:32 pm #

        I would but I have two jobs at the moment.

        • Avatar
          Blakey Blake May 2, 2017 at 6:20 pm #

          Commencement is May 5th professor. Do ur work! 😉

  12. Avatar
    slice of life April 21, 2017 at 8:30 pm #

    Very interested in Vue. How’s the interface via Google Cast?

    • Avatar
      KaysGramma April 22, 2017 at 8:26 am #

      There is no interface for Google cast. The interface would depend on your mobile device. Google Cast just casts whats on your phone or tablet and plays it on your TV. Can’t speak for android devices, but the IOS interface on the iPhone & iPad is great

  13. Avatar
    Bob April 21, 2017 at 10:09 pm #

    I received the survey also and it was all about which name I liked the most and why and which one I disliked the most and why. I keep waiting for a survey that will ask me which channels I would like to see. If we could get NHL Network, FYI and Hallmark it would be perfect. I’m encouraged though that they reach out to their subscribers and like the changes they recently made to the guide.

  14. Avatar
    Big Steve April 22, 2017 at 12:11 pm #

    Clunky navigation in Roku. Smaller graphics and a more easily navagable vertical channel list, vertical show title list for each channel, and even something as simple as adding a digital clock to the top of every screen so you know what the time is. It would also be nice to be able to scroll ahead on a TV channel by more than a few hours to see what’s coming up.

  15. Avatar
    carl_steve April 24, 2017 at 9:24 am #

    I use Vue on PS3, PS4, Windows PC, iMac, Roku 2, and Roku TV. Considering a variety of factors (such as user interface, menu options, video quality, channel guide), the PS4 has the others beat, especially compared to Roku. Sony recently added a split screen option which allows you to view up to 3 channels at once. To my knowledge, that feature is only available on the PS4. I don’t have a problem with continuing to call it “PlayStation” Vue. After all, that’s where it started. Also, some of us bought a game console for multiple reasons, not just to watch cable TV. For instance, it’s the only way I have to play Blu-ray. I also prefer to use my game consoles for Netflix for the same reasons I prefer them for Vue.

  16. Avatar
    knowingisgrowing June 13, 2017 at 1:54 pm #

    Most of the people I know think it requires a playstation, even though they have commercials that advertise it’s available on other devices. It’s the name. Playstation would be wise to segregate it from its gaming platform.