Today it was announced that Spectrum has settled their fraud case with the State of New York and will start sending out refunds this month. Spectrum has agreed to refund $62.5 million to Spectrum internet customers in New York.
In a statement sent to WETM Spectrum said: “We are issuing credits to certain eligible customers in New York State, in accordance with our agreement with the New York Attorney General regarding the former Time Warner Cable. Customers should check their March statements. All info will be communicated to eligible customers.”
According to former New York Attorney General, roughly 700,000 active Charter customers were in line for a $75 refund. Of that group, 150,000 customers are set to get an extra $75, leading to a total refund of $150. Spectrum will be sending these out as a one-time credit to customers as part of the settlement with the state.
As part of the settlement with New York Spectrum agrees to change their marketing to say speeds are wired and can vary. Spectrum will also conduct regular testing to make sure its marketing claims are accurate.
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