Phone Use

T-Mobile & Comcast Are Cracking Down on Robocalls

Over the last few years, scams targeting cord cutters have grown. One of the newest scams is a fresh take on an old one. You get a call from someone claiming to be Netflix saying you need to update your credit card. From there they try to trick you into giving them your credit card so they can steal it. Often when you get these calls the caller ID shows Netflix or some other company.

Today T-Mobile and Comcast announced that they are rolling out new standards to crack down on robocalls. STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted information using toKENs) standards to identify authentic calls across both company’s networks. T-Mobile already has this standard live and Comcast will roll it out later this year

“Robocalls and spam calls are an industry-wide problem, and we’ve got to join forces to keep consumers protected. Today, we’re the first to cross industry lines to do just that,” said John Legere, CEO of T-Mobile. “We were first to announce readiness, first to implement Caller Verified, and now first to authenticate calls across networks, with Comcast. T-Mobile continues to remain on the frontlines in the battle against unwanted calls, and we won’t stop.”

“Fraudulent robocalls hurt everyone, so we want to give consumers more power to protect themselves,” said Eric Schaefer, Senior Vice President and GM of Broadband and Communications Services at Comcast Cable. “Our engineers played a key role in developing this technology for the entire industry, and we are happy to work with T-Mobile to deliver another first in the fight against fraudulent robocalls. In the coming weeks, we’ll be exchanging authenticated calls with more providers across the industry as we come together to tackle this problem.”

T-Mobile also recently rolled out a system called Caller Verified to help crack down on calls with fake caller IDs.  Caller Verified is now live for all T-Mobile and Metro by T-Mobile customers on the LG G8 ThinQ and Samsung Galaxy Note8 and Note9, Samsung Galaxy S8, Galaxy S8+, Galaxy S9, Galaxy S9+, Galaxy S10e, Galaxy S10 and Galaxy S10+, and coming soon to the new Samsung Fold and Samsung Galaxy A6.

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