Complaints have been building up online today about wireless service interruptions among the major wireless providers.
Down Detector confirms that the issues are widespread, affecting customers across the US. The site has shown over 93,000 reports from T-Mobile alone this afternoon.
“Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly,” said Neville Ray, president of technology for T-Mobile in a tweet.
Customers are taking to social media to reach out to Verizon and AT&T as well, though both companies are denying that they’re having problems.
“Verizon’s network is performing well. We’re aware that another carrier is having network issues. Calls to and from that carrier may receive an error message,” a Verizon spokesperson has told news outlets. “We understand downdetector is falsely reporting Verizon network issues. Sites such as Downdetector.com utilize limited crowdsourced data drawn from sample social posts which are often statistically insignificant or factually incorrect.”
AT&T spokesman Jim Greer said in a statement: “Our network is operating normally. You might ask other providers, it appears another carrier is having a nationwide issue.”
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Jess Barnes attended Edinboro University and spent years working in nonprofit before taking up freelance writing in 2012. Jess has been working for Cord Cutters News since 2017.